JERUSH

Jerush – Walk With Grace

 

 

 

 

 

1. What makes Jerush shoes special?

 

 

Jerush shoes are crafted from premium-quality leather with a focus on traditional elegance and long-lasting comfort. Each design reflects refined craftsmanship and attention to detail.

 

 

 

 

2. Are Jerush shoes made of real leather?

 

 

Yes. All Jerush footwear is made using 100% genuine, high-grade leather sourced responsibly for durability and a premium feel.

 

 

 

 

3. Do Jerush shoes run true to size?

 

 

Yes, Jerush shoes generally fit true to size. For best results, refer to our detailed size chart before placing an order.

 

 

 

 

4. How do I care for my Jerush leather shoes?

 

 

• Clean with a soft cloth

• Use a good leather conditioner

• Store in a cool, dry place

• Avoid direct sunlight and water exposure
  Proper care will increase your shoe’s lifespan.

 

 

 

 

 

5. Can I get a refund and exchange my shoes?

 

 

- Yes, we offer exchange within 7 days of delivery ,provided the shoes are unused and in original condition. For support, contact us on WhatsApp or email.                  

 

- And we don’t have any refund policy so you can exchange the article as mentioned.

 

 

 

 

6. Do you ship across India?

 

 

Yes, Jerush ships to most locations across India with standard and express delivery options.

 

 

 

 

7. How long does delivery take?

 

 

Typically:

 

• Delivery within the country region (INDIA): 5–7 business days

• Delivery outside the country (ABROAD) : 10–15 business days
  (Time may vary based on location.)

 

 

 

 

 

8. Are COD (Cash on Delivery) options available?

 

 

NO, COD is  not available in most regions. Availability will be shown at checkout.

 

 

 

 

9. How can I track my order?

 

 

Once your order is shipped, you will receive a tracking link via SMS/email to follow your order status in real-time.

 

 

 

 

10. Do you offer customization?

 

 

Currently, Jerush does not offer customization, but we are working toward limited-edition personalized options in the future.

 

 

 

 

11. What if I receive a damaged or incorrect product?

 

 

In the rare case of damage or wrong item delivery, contact us immediately with images. We will arrange a replacement as soon as possible.

 

 

 

 

12. How can I contact Jerush support?

 

 

You can reach us via:

📩 Email: graceventures@jerushstore.com

📞 Phone: +91 9027685849 ( only WhatsApp messages)